Payments and invoices
Download invoices, change your card or billing details, and what happens when a payment fails.
Only the company owner manages billing.
Download an invoice
- Go to Settings → Billing.
- Open the Invoices tab.
- Click View next to the invoice (for Swiss QR invoices, Download QR-bill). Older invoices are under View all invoices, if shown.
In the iPhone app: More → Billing, then open an invoice and tap View invoice.
Change your card or billing details
- Go to Settings → Billing.
- Click Payment method (if you pay by card) or Billing details (if you pay by invoice).
- A secure billing page from our payment provider, Stripe, opens. Change your details there.
With a US App Store account, the iPhone app opens the same page too: More → Billing → Manage billing. Otherwise, use EasyHours in a web browser.
If a payment fails
If a card payment fails, the owner sees a message asking to update the payment details: click Update payment and enter a working card. Your team can keep tracking time for seven days. If the payment is still not resolved after that, access to EasyHours is restricted for everyone until it is. No data is lost.