Cancel your subscription
How to cancel, and what happens to your team's access and data.
Only the company owner can cancel. You finish it on Stripe’s secure billing page, in your browser.
Cancel
- Go to Settings → Billing, on the Plan tab.
- Click Payment method (or Billing details if you pay by invoice). Stripe’s billing page opens. With a US App Store account, the iPhone app can open it too: More → Billing → Manage billing.
- Choose to cancel your plan, and confirm.
Back in EasyHours, the plan shows when it ends.
What happens next
- Until the end date, everything works as before.
- After that, the free plan applies, which is for one person. If your company has more than one active person, time tracking stops for everyone until you subscribe again.
- Your data stays. Hours, leave and employees are kept, so you can pick up where you left off.
Changed your mind before the end date? Click Renew plan on the billing page, and complete the renewal on Stripe’s page.
To delete your company and its data for good, see Delete your account or leave a company.