Set up your iPad kiosk

Follow steps 1 to 6, then leave the employee list open for your team. Menu names can differ a little between iPadOS versions.

Before you start, you need:

• An iPad with Wi-Fi and access to the App Store.
• A computer signed in to EasyHours as an owner or administrator.
• Your employees already added to the right EasyHours company.
• A charger and a stand or wall mount. Keep the iPad plugged in during the working day.

1. Install EasyHours Kiosk

On the iPad

1. Open the App Store and search for EasyHours Kiosk.
2. Tap Get, then Open.
3. Turn the iPad to the position you will use. Landscape gives the employee list more room.

You should see Turn this iPad into a time clock. Keep the app open while you prepare the kiosk on your computer.

Try the demo is for exploring only. It does not record your company’s hours.

2. Create a kiosk

On your computer

In the EasyHours web app, select the right company. Open Company, then Kiosks. If an administrator has already created a kiosk for this iPad, use that one and go to step 3.

1. Click Create kiosk.
2. Enter a clear Kiosk name, such as Front entrance. Add a location if it helps you identify the iPad.
3. Keep All employees, or choose One team if only that team should appear on the iPad. Leave the project and task options at their defaults unless you need to record time on a project.
4. Click Create kiosk at the bottom of the form.

You should see a QR code. You can open it again in step 4.

Create one kiosk for each iPad. Connecting another iPad to the same kiosk replaces its current connection.

3. Prepare employee PINs

On your computer

Each employee uses their own 4-digit kiosk PIN. They tap their name before entering it.

1. On the Kiosks page, click Employee PINs.
2. Find an employee. If they already have a PIN, give it to them privately. To set or change it, click Set PIN or Change beside their name.
3. Enter four digits, repeat them in Confirm PIN, then click Save PIN. Repeat for everyone who will use this kiosk.

Give at least one owner or administrator a kiosk PIN and include them in the kiosk’s employee list. They need it to open Kiosk settings in the app.

4. Connect the iPad to your company

On your computer

1. On Kiosks, find your kiosk and click its … button.
2. Choose Kiosk link and QR code. Leave the QR code open on your computer.

On the iPad

3. In EasyHours Kiosk, tap Scan QR code. Tap Allow if asked for camera access.
4. Hold the QR code on your computer in front of the iPad’s camera until the app connects.

You should now see your company, the kiosk name and the employee list. Check that the names are correct before you continue.

Scan the code inside EasyHours Kiosk, not with the Camera app. Keep the QR code private: it can connect a device to your kiosk.

If scanning fails, see Connect without the camera at the end of this guide.

5. Turn on Guided Access

On the iPad

Guided Access keeps the iPad in EasyHours Kiosk, so employees cannot leave the app.

1. Open Settings, then Accessibility, then Guided Access.
2. Turn on Guided Access.
3. Tap Passcode Settings, then Set Guided Access Passcode. Enter a passcode that only administrators know, and enter it again to confirm.
4. Go back to Guided Access, tap Display Auto-Lock, and choose Never.

Keep the Guided Access passcode private. It is different from the employee PINs and the recovery code.

6. Start Guided Access and test it

On the iPad

1. Open EasyHours Kiosk and wait for the employee list.
2. Quickly press the top button three times. On an iPad with a Home button, press that three times instead. If a menu appears, choose Guided Access.
3. Tap Options (or Session Settings). Turn off Top Button, Volume Buttons, Motion and Time Limit. Keep Touch and Software Keyboards on.
4. Do not circle any areas of the screen. Tap Start in the top-right corner.

Before you leave it for your team:

• Swipe up from the bottom, or press Home. The iPad should stay in the kiosk app.
• Ask an employee to tap their name and enter their PIN. Their clock-in screen should open. Go back to the employee list.

The kiosk is ready. Leave the employee list open, with power and Wi-Fi connected.

Help and everyday use

Leave the kiosk

Press the top button (or Home button) three times and enter the Guided Access passcode. Tap End in the top-left corner. To lock the iPad to the kiosk again, open EasyHours Kiosk and repeat step 6.

After a restart, open EasyHours Kiosk and start Guided Access again.

Kiosk settings

Tap the gear icon in the kiosk, then tap an owner’s or administrator’s name and enter their PIN. Here you can refresh the employee list or disconnect the iPad.

Connect without the camera

Use this if scanning does not work, or the app asks you to connect again.

1. On your computer, open Kiosks, click your kiosk’s … button, then Recovery PIN. If no PIN is shown, click Create recovery PIN.
2. On the iPad’s welcome screen, tap Enter recovery code. Enter all 16 digits, then tap Connect. The web app calls this code the Recovery PIN.

An employee is not listed

Check that they are active in EasyHours and included in the kiosk’s team, or that the kiosk uses All employees. Pull down on the employee list to refresh it.

An employee’s PIN does not work

Check their PIN under Kiosks > Employee PINs. The Guided Access passcode and the 16-digit recovery code do not work as employee PINs.

The screen goes dark or taps do not work

Check that the iPad is charging and that Display Auto-Lock is set to Never. End Guided Access and check that Touch is on in its options.

You cannot leave Guided Access

Use the Guided Access passcode, not an employee PIN. If you have forgotten it, follow Apple’s Guided Access help.

More help: contact EasyHours Support.